We only refund items that are defective or damaged. Issues must be reported within 7 days of delivery with photos. See our full Refund Policy

Orders are processed within 2–4 business days. Standard shipping usually takes 7–15 business days, depending on your location. Full details: Shipping Policy

Orders can be changed or cancelled within 12 hours of purchase. After this window, we start processing your order and cannot guarantee changes.

Many of our products are designed for indoor use unless otherwise stated. For outdoor displays, we recommend keeping items sheltered from rain and extreme weather to ensure they last through the season.